Jennifer Cannon
Civic Center June Employee of the Month
Awarded Employee of the month in recognition and appreciation for exemplary performance and representation as a City of Gainesville employee.
During the last few months of this year, the Gainesville Civic Center has been used as a COVID-19 vaccination site for Cooke County. Ms. Jennifer Cannon, as a receptionist for the GEDC and Chamber of Commerce, sits at the front desk of the Civic Center and has been the first face that citizens of Gainesville and Cooke County see when they enter the building for their vaccination. Ms. Cannon greets everyone with a smile and asks how she can help and directs them to the county health employees. Ms. Cannon answers every phone call that rings to the front desk and often shares information with citizens on how to get registered for the vaccine and who to contact with more questions. There have been a few times where citizens have come into the Civic Center on non-vaccine days and asked for instruction and Ms. Cannon always answers their questions accurately and thoroughly. Some of these citizens have come in with frustrated attitudes and despite their irate behavior, Ms. Cannon has always maintained her composure and professionalism. Ms. Cannon has made it her prerogative to be as informed as possible so she can help citizens even though she was not directed to by supervisors.
In addition, with many events held at the Civic Center and our offices used as an information source for the community, Ms. Cannon treats each visitor as if they were her own personal guest. Every day she arrives to work early with a smile on her face and she is the first to step up when a task needs to be completed. Her dedication, reliability, and positive attitude are second to none. Ms. Cannon goes above and beyond her duties as an employee and is a shining example of the City of Gainesville Employee Mission Statement and City Core Values.